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Virtual Waiting Rooms

Protect revenue and deliver exceptional UX during peak traffic events.

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Control web traffic surges by queuing visitors during peak times, ensuring a stable user experience and preventing site overloads without losing customers.

Trusted by Industry Leaders

StubHubFordAkamaiSalesforceTCPCloudflarefastlyLinode

Ensure Flawless Performance and Customer Satisfaction

PhotonIQ VWRs provide intelligent traffic control, advanced user prioritization, and real time insights to maintain site availability and deliver outstanding experiences during high-demand events.

Key Benefits

Automatically manage traffic with intelligent activation rules

Prioritize users based on attributes like premium status or cart contents

Create unlimited queues for different domains and origins

Monitor performance with real-time analytics and reporting

Customize queues using FIFO, random, or lottery-based logic

Prevent duplicate requests to minimize origin overload

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Advanced Traffic Management

Advanced Traffic Management

Intelligent Activation Rules

    Enable/disable VWRs based on real-time metrics

    Set thresholds for traffic, origin load, or custom events

User Prioritization and Segmentation

    Implement dynamic priority rules based on user attributes

    Ensure VIP customers and high-value carts get priority access

Unlimited Queues and Customization

    Create separate queues for each domain and origin

    Choose from FIFO, random, or lottery-based queue logic

Real-Time Analytics and Monitoring

    Access live data on queue lengths, wait times, and user behavior

    Integrate with existing analytics tools via Prometheus metrics

Tailor-Made for Your Business

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Tailor-Made for Your Business

Fully Customizable Waiting Rooms

    Provide your own branded HTML for waiting room UI

    Control displayed info like wait time and queue position

Flexible Activation and Priority Rules

    Define granular rules for different user segments

    Prioritize premium users, non-empty carts, and more

Bot Protection and Security

    Automatically enable VWRs on suspicious traffic

    Prevent unauthorized access attempts and queue jumps

Real-Time Analytics and Monitoring

    Monitor key waiting room metrics in real-time

    Identify traffic patterns and gather actionable insights

Electronics Giant Handles 1M+ Concurrent Users During Product Launch

Challenges

    Preparing for massive traffic during flagship product release

    Protecting origin servers from overload and crashes

    Delivering smooth UX to global user base

Solution

    Deployed PhotonIQ VWRs in front of web infrastructure

    Defined intelligent activation rules based on traffic thresholds

    Customized waiting room UI with product branding

Results

    Effortlessly managed 1M+ concurrent users

    Maintained optimal site performance throughout launch

    Received praise for seamless release experience

Get Started with PhotonIQ Virtual Waiting Rooms

Transform your peak traffic event strategy and deliver unparalleled user experiences. Sign up for a proof of concept and see the difference intelligent waiting rooms can make.